frequently asked questions

Please check our FAQs before getting in touch.

Why is the sky blue?

Gases and particles in Earth’s atmosphere scatter sunlight in all directions. Blue light is scattered more than other colors because it travels as shorter, smaller waves. This is why we see a blue sky most of the time.

What packaging do you use?

All of our orders are shipped in 100% recyclable packaging with zero plastic. Any printing is done using eco-friendly water-based inks.

How much goes to charity?

For each t-shirt purchased, 10% of the sale price is donated specifically to the conservation of the chosen species.

Which charities are you working with?

Please visit our ‘Charities’ page for more information.

What exactly happens after ordering?

To avoid any wastage we are currently printing each t-shirt as an individual custom order. This takes approximately 3 working days to be printed and sent out. It should then only be another couple of days before your freshly printed t-shirt arrives at your door.

What is your return policy?

We offer a 14 day return policy from the day you receive the item. We encourage our customers to avoid returns where possible, such as by gifting the items on to others, as this helps minimise the environmental impact of our business. Please see our ‘Returns’ page for further details.

Do you ship worldwide?

Yes! Though please head over to our ‘Shipping’ page for more information, especially if you are in the EU! If you’re still confused, please drop us a message in the contact form on this page or at hello@lessthan.co

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